I was dumb and started adding a bunch of stuff to my cart after looking around and seeing the crazy prices. Only after making my purchase and trying to join the game made by the Mule Helper did I realize that I had selected the wrong realm! I emailed them using the Contact Us on the website and they got back to me in under a minute. My refund was processed in a total of 5 minutes, counting the time spent typing my sob-story. The Mule service was so damn fast I didn't even have time to click Cancel on the website!