Jason S.

It was a mistake hiring Liberty Bell Moving for our move from Maine to Virginia. The movers damaged almost all of our furniture in one way or another:

1. They got grease stains on an upholstered chair and on 3 upholstered kitchen stools.

2. We have a large lamp that we asked to be specially packed in a lamp box (which costs extra). It does not appear they actually packed the lamp in the lamp box. Whatever they did, they scratched up the base, and caused various small tears, scratches, and marks on the lamp shade.

3. They scraped up a lot of our wooden furniture. I observed one of the movers carrying our furniture from our origin without using moving blankets. I asked about this, and he told me they would be wrapping the items once they got down to the truck. It does not, however, appear that all items were fully wrapped. Several of our pieces of wood furniture show signs of scraping up against other items. Our coffee table, our dining room table and chairs, and our bed frame all have scrapes and scratches. One chair in particular is horribly scraped up and is an eyesore.

4. We have a wooden pedestal for a sculpture that they chipped the bottom of in various places. One of the movers on delivery even spun the pedestal on one of the corners of its base as he was setting it down, which shows the lack of care that they were using in moving these items.

5. When the movers arrived, they told me that they had discovered a hole in the moving truck, which meant some of the rain from the downpour the night before (when they were driving down to VA) had gotten into the truck. This resulted in several soaked boxes, and it resulted in our mattress getting soaked. We had to dry out the mattress for a week with the help of a dehumidifier (which we had to buy just for this purpose). They also stained the mattress - there is some dark staining (perhaps more grease stains) and some yellowing that is probably from the water damage.

6. They bent one of the bars on our metal drying rack. It looks like something heavy fell on it.

Please see the attached photos for some examples of the damage. I cannot recommend this company less highly.