Edit: Isn't it funny how customer service representatives come out of the woodwork to act "concerned" when they receive a negative review? This rep's name doesn't even match!
This company will not help you if you have any concerns or issues. Honestly the most pathetic customer support experience I've ever encountered. Stay away!
Hi Jay, I am very sad to see this review as we pride ourselves on some of the best customer service experiences around! I would love to look into this further for you. You can email me at Jena@filterbuy.com. All of our agents are monitored for quality assurance and if you did not receive that experience, we want to make it right!