Jay c.

Far too many websites will not work. Tech support has you change one thing after the next. The number of breaks is overwhelming. The felt performance is about 2x normal with this VPN added thus very slow. I end up having to turn off this VPN often just to get websites and apps to work. That defeats the purpose. Note, unfortunately many other VPNs are unacceptable too.

Poor music and TV selection, too many items are extra $, content pushed is not what i want.
The value of prime is very, very low. We will not renew it. I search for a music subject, performer, or genre, and it quickly wants to push content to me that I do not want (but i suspect they are getting paid to push). So all we really get is faster shipping, at a price. Amazon is going to lose its prime subscribers.