My girlfriend lives in Guildford with 2 children and today after school she waited over 1 hour and a half for a buss to arrive 4 busses that where clearly timetabled did not show. This is only one example! Very very often buses are late or don't even show up this is absaloutly unexceptible especially considering that 1. This is the only buss service that runs both sides of Guildford town, and 2. Prices are the most expensive compared to the other services. I will always do my best to avoid using this service when I can due to its unreliability even if it means paying more for a taxi unfortunately for other it's not that easily!