Jay E.

AVOID THIS COMPANY. Too good to be true is the old adage that needs listening to before you hit the buy button. I don't know if Shein are intermittent scammers but if your tracking says delivered they will refuse to look at what has happened and make it your issue as in my case. Yes my package was delivered, but back to them. The post office confirmed that to be the case to me. The Post Office address was their local depo not mine - 150 miles away! The post office said that there had been a problem with my package so it never travelled further than the local area it was posted, the reason it was returned back to them. Here's why I am asking myself the question of the possibility of scamming. If they carry out this trick with 10% of their purchases, they are going to recoup a lot of money, firstly in the money paid to them and then as well as the goods returned to them for potential re sale. Their gaslighting of "It is delivered" is not good enough. I requested that they call the post office themselves. They did not. They were happy to leave it at "It's delivered". Thankfully, my pay agent took seriously the issue and did the research. Shein did not get away with it with me. I will never order from them again and advise others to be buyer aware. Please also look at the other reviews on TRUST PILOT. A large percentage under 1 star is about non delivery and people losing their money.