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They delivered my package to the wrong person and wrong house! Ive work hard to buy that item for my motorcycle and now it's nowhere to be found! Instead of offering help they will not bother to call you and will tell you to ask UPS about your problem. They don't want to take responsibility and that's how you lose your customers! Don't even bother to chat with their staff because they don't give a $#*! whatever issue you have... it's like you solve your own problem!
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
U need to double check the address of your delivery. U need to make sure u delivered it to the right person or house! People are working hard to pay for those packages. I was told it was delivered and received by who? There are houses here with same number but different street name! U can't just accused your neighbor for stealing packages when you can't proved it. You guys have one task... one task only and u can't delivered it right!
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PROMO CODE DID NOT WORK, THE SPECIAL DEAL CODE CODES DID NOT WORK. WHY DID YOU SEND THEM TO MR IF...
Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. To protect your private information please reach out to us directly at socialmedia@jpcycles.com with your Name, phone number, order and/or customer number and brief description, so we can look into this. We appreciate you as a customer, and look forward in hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!