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Website said item delivered tried to contest website said still within delivery window would not allow tried multiple times now they say it has been delivered without a signature dispute process just keeps saying the same thing
If I had seen all the bad reviews on sitejabber would have never ordered from them
Jay Jamali
Jay J.'s review of DHgate earned 2 Very Helpful votes
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Hi Jay!
Since your order shows to be delivered, we are suggesting that you contact your local post to provide a claim number or a letter that package with tracking number is not received. Then you can send this to the analyst to continue arbitrating the case.
You can keep communicating with the analyst at zhenghui@dhgate.com and use your order number as the subject.
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com