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Keeps your excesses when no work done
Doesn't deal with complaints... not even logging them
Will be taking to ombudsman
Found out they have very bad business focus on ONLY profits
Https :// www.fca.org.uk/news/press-releases/homeserve-fined-%C2%A330-million-widespread-failings#:~:text=The%20Financial%20Conduct%20Authority%20(FCA,key%20aspects%20of%20its%20business.
Tip for consumers:
Just join British gas...I have after they rescued me after the homeserve fiasco
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