Do Not shop here! Worst experience I have ever had with a company. I have absolutely no idea how they are still in business. I called them to place the order (thinking I'd get better service... Sorely mistaken). I called for a month getting the runaround from sales people, no one ever able to answer a simple question on if my set (which was 5k) was shipped and when I could expect it. You wouldn't think it would be a difficult question to answer. No one ever answers phone, or EVER responded to an email or ever answered messages... I always had to call them and never could get an answer. By far the worst experience I have had to date with any company I've dealt with. This place is a joke! Unless you want a headache and aggravation with people who take your money and don't care if you get the product or not then go elsewhere!
Dear Jay,
I am so sorry you had such a bad experience. Since I don't know your order from this message, I am guessing your order may be part of the fall out from one of our main manufacturers who went out of business in April. Unfortunately we were at the mercy of their stopping manufacturing and lead times were pushed out. We all felt awful for our customers that were affected and we just tried to do the best we could for everyone.
It sounds like we did not do a great job in your case and for that I am so very sorry. I do hope you will give us an opportunity in the future to try and make it up to you. However, if you choose not to, I completely understand and wish you all the best.
Just please know I really am very sorry for the poor service you received during this time.
~PoshTots CEO