Absolutely arrogant and rude person. Doesn't give a rats $#*! about you as a customer. Tells you to pick up at a time and doesn't show up and gives attitude back. Doesn't offer to credit and or ship at his costs based on his mistake. Isn't flexible with pick up times his way or highway. Will never support this guy again and had purchased numerous items before until this last time. Move on to someone else who cares.