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Don't use Booking.com. Made reservations 6 weeks in advance and received a confirmation notice. Upon arrival at the hotel they had no confirmation of our reservation. Opps,. Just sleep on the street. It's better than being scammed by Bookings.com!.
Jc S.'s review of Booking.com earned a Very Helpful vote
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I purchased a 7 day stay at L'baurge in Lake Charles the week of 4/14/24. I was told that this...
Car hire company cancelled the booking due to an authorisation issue, then booking.com refused to...
Hi there, I'm sorry the hotel didn't have your reservation. At the moment you finalized your booking and received your confirmation the hotel also received your reservation and they can always double check the bookings in our shared system. I hope they provided you with an alternative. If you'd like me to look into it, could you please provide me with your booking number?
Regards, Mac
Booking.com Team