Jeanie P.’s Reviews of Nick Scali & more

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Furniture

“It is unusual to award five stars considering it took one whole year to get a quality product.”

9/19/23

We purchased a reclining couch which was poorly constructed, however, the ensuing two replacements were seamless, at all times we were not without a couch while we waited. In the case of the third replacement, I was offered more money to choose a different style which worked well. In every instance, the manager at the Wairau Park Store made sure that I was not too stressed by the experience as a customer. I had paid more for the second couch than the value of the third, therefore requiring an overpayment which was promptly returned to my account. Level of customer service was very good.