jean m.

I have been a Macy's customer for many years, spending hundreds of dollars annually. For the upcoming year, my plan is to spend as little as possible and ONLY after checking other stores...
Reasons:
A) two items that I ordered recently (a national women's clothing brand): one delivered but wrong item, the other lost in space. I ended up finding the item at Kohl's online for less than Macy's price--which had been marked down twice!
B) star rewards: a scam. Yes, they do award the $10 bonus when you hit 1k points on shopping but they are extremely arbitrary in how they award them. After my two recent returns (total of less than $50), my rewards pts went from nearly 1,000 to about 300. Why? Well, total of two hours on two separate occasions with their online chat was useless... contradictions and false information.
C) sale passes: I have been getting those for years and could count on one hand the number of times they actually worked. The fine print/exclusions are so extensive they look like a page from the phonebook.
D) I pay off my bill each month, both store and Amex, which I rarely use. I just happened to notice recently that the interest rate on carryovers was over 30%! Are you kidding me? How is that even legal?
E) most of all, as my recent experience with online Kohls' showed (as well as buying items like Patricia Nash scarf online@ HSN), Macy's is virtually never the best price.
Also, I have emailed numerous times and have NEVER got a reply.
If I were ever in a Macy's store and saw something that was a great sale, I might buy it.
But for the most part, I am pretty much done with Macy;s.

Years ago, we would occasionally go to Big Lots for what today you would normally find at a $store--or even Walmart or discount store. It was hit or miss, but good buys were available when you found something you wanted.
Today I visited one that happened to be in shopping center where I shop (Albany, OR), and was actually shocked at the prices: no bargain at all. The store was also rather haphazardly organized--and virtually empty. Far more employees wandering around than customers. I did find 3 items and went to check out. There was a woman in front of me with cart loaded with stuff--and two people milling around the back of the counter as a third person checked out the woman. I waited a few minutes, could see that it was going to be a slow process, and left. No one ever acknowledged me.
I don't blame the checker, or the woman with the full cart--but the two guys clearly saw that I was waiting--and was the only person there. As I said, store was EMPTY.

So, that will be my last time to ever waste time in a Big Lots. These days, there are simply too many options for discount prices, in store and online.

I showed up early to my appt. Only to see someone who was a half-hour late filling out her paperwork--and then being ushered into the exam room, leaving me to wait another 30 minutes (I suppose, I left shortly thereafter). Also, the person who was late did not seem well, with a troubling congestive cough. I didn't even want to stay in the very small waiting room with this person, and eventually left. I found this particularly ironic as I had to answer about 6 questions re: recent "symptoms" of Covid (like cough!) before I was allowed past the barrier.
I only went here because WalMart was busy this week and I thought I would give it a try--big mistake.
Fortunately, I have an appt. At Walmart next week. I realize that this may not be typical of the many offices across the country, but if you are in Salem OR area, avoid this one. I honestly worried all afternoon if I had been exposed to a virus.