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Every year I make a Shutterfly photo calendar as a Christmas gift for my mother. I usually order it the weekend after Thanksgiving. This year, the tracking info on my package abruptly ended & UPS said they couldn't find it. Four days before I needed the gift, I contacted Shutterfly about the problem. They offered to reprint the calendar. I told them when I needed the gift & they offered to expedite printing & shipping at no extra cost to me. I received the calendar the day before I needed it! Very impressed with Shutterfly's commitment to making things right!
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