Jean S.

After having Express Scripts pharmacy for 5+ yrs a change of insurance forced me to a new one. NEVER AGAIN. This yr I was able to switch my insurance and I specifically went to one who offered Express Scripts. I already have all my meds seamlessly transferred and NO issues. The other (OprumRX) was horrible. After 12 months they still would not provide one medication. Express scripts is efficient and affordable.

While everyone acts happy and helpful, they all tell you lies or the script written for them to speak. They continue to say next month we can get your medicine that isn't available right now. Yet I can get it from Walgreens - and have to pay a lot more money. They make you jump through hoops and paper work to start a new medication and then finally say no it isn't covered. No one knows how to do anything but their job and do not know who to forward you to so therefore the next person lies and makes you do something that isn't right and a week later still no medication arrives. The most inept incompetent pharmacy. How they can be in business legally because of dangerous mistakes and mismanagement of drugs is scary.