I would give their website 7 out of 10 stars because they really need to improve it so you access information on the status of your order. I called in and the automated system told me my order was still processing so I talked to their agent Connie which I'm going to give her 10 stars. Connie was super helpful and a pleasure to talk too. Most customer service agents you talk to anywhere everybody knows they are oh hum but Connie made it a pleasure and so helpful. She told me my package was shipped and where it was it and emailed me the tracking number.
So sports memorabilia improve your website and recognize your great customer service agents. Connie will probably make me a repeat customer.
Thanks again Connie!