I waited for forever only to be greeted by an incompetent non-English speaking employee presumably in a boiler room somewhere else. I spoke to the person who took info in my native tongue at slower than a snails pace for more than fifteen minutes and then he asked me, "Are you calling about a HABAND promotion?" Are you kidding me? I politely told him the call was over. This happened about 3 minutes ago at 12:42pm EDT. I'm very sad that I can't purchase the clothes I wanted for the unusually reasonable price and savings but the cost cutting on the phone reps did HABAND in today.