Cancelled an order that said it would deliver in 15 minutes and was 45 minutes+ with the driver making no progress. They charged me for the order. I spoke to 3 incompetent customer service agents who copied and pasted responses to me. I've spent hundreds on this app over the years. They won't get another cent out of me. 0 out of 100. They're not only thieves, but they're stupid thieves.