Jeff F.

Simplicity Sofas' reliance on "extreme" customer service as its primary marketing tool has been the subject of dozens of articles world-wide. We have received multiple awards in this field.

So, when we encounter superior customer service from our vendors and suppliers we recognize the value of what we are receiving.

Pam Schiess, our DotHop account manager, has consistently provided us with a level of "above and beyond" customer service excellence that we encounter far too rarely in the business world.