Absolutely the "worst" customer service ever! Cancellation policy is a joke and they are not flexible at all. I tried to reschedule our rounds of golf that we paid for once forecasts called for 100 percent rain. Called customer service and stated I could not reschedule. Instead they expect you to play in rain if course doesn't close (which rarely happens). Noticed they have as many one star ratings (5) as they do top ratings, so buyer beware. I would not expect this company to stay in business long if they continue with that type of policy regarding rescheduling/cancellations.