I reached out to the website because my order was reaching the 6 weeks threshold for shipping. It states very clearly that it might take 4-6 weeks to ship. They were very short in the emails saying that it would take 4-6 weeks from the inquiry email. So potentially 12 weeks for the order to be fulfilled. So, instead of explaining to the customer why it would take this long they decided to be rude and send me a full refund. This order was a gift and now I have nothing. The website owner/business owner is short, cryptic, and rude. I will not use this website again.
This is a review for another site. We don't take 6-12 to deliver, and the site name he is complaining about is rareDVDs.biz, not dvdrare.com.
This is the 2nd time we have had a bad review intended for this site.
Please go after the site you have bought from.