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Jenae B.

2
Level 2 Contributor

Contributor Level

Total Points
680

6 Reviews by Jenae

  • Hibbetsports

11/27/23

They dont care about their customers at all. They are fake when they act like they care. And it's such a mindblowing hassle to order online and also to get replies back when inquiring about an online order. When placing an order. If you wanted to cancel an order the same day you can't right after you place it you're screwed because you can't cancel it they already start processing it.

  • Hibbettsports

11/27/23

They dont care about their customers at all. They are fake when they act like they care. And it's such a mindblowing hassle to order online and also to get replies back when inquiring about an online order. When placing an order if you wanted to cancel the same day you couldnt right after you place it you're screwed because you can't cancel it they already start processing it

  • Kohl's

6/14/23

Kohls online chat does not help you for crap they are useless on there useless you will never get help threw chat they always want you to call some other number no body got time for that! You have the live chat and or calling a phone # option you have options and should be able to utilize both options and get the help you need using either way since there offered I hope their business and sales go done. Learn to help people and not cause them more frustrations and headaches!

Tip for consumers:
I don't want to buy from them anymore...they wanted to bribe me with a 5.00 kohls cash for not helping. you're not going to bribe me with money. just cause I'm very frustrated and you say you cant helo when up until now I've always gotten the help I need threw live chat and or calling if I have time.. but the fact you cant help me you want to give me 5.00 free kohls cash no way!! I would rather have the help!!!!

Service
  • Poshmark

4/26/22
Verified purchase

Someome should sue poshmark they honestly need to be out of business forever. All I wanted was my money back $24.10 from *******@smayberryscott /Poshmatk but no you will not get it. Even when things weren't even discussed initially on the sellers website about the item then when the dispute happens and I contact customer service they automatically take the sellers side and say oh she said but she didn't say up until that moment of being in the middle of emails with customer service and me and then you want to say the truth but none of it was ever said or posted on the sellers page. And you want to chastise me and blame me and not give me a refund. The worst I mean the worst customer service ever!

Tip for consumers:
Dont shop with seller @smayberryscott
Better yet. Don't shop at poshmark at all your wasting your precious time and money your hard earned money

Products used:
None Whatsoever

  • WWEShop

12/9/21

This is the worst company to buy from the worst. I have had the worst experience of my life with them. I ordered something back on November 9th and to this day Dec 9th still haven't gotten my items. Wwe was no help since day 1 when I kept emailing trying to get help within this month on where my items are it's in Ohio at the moment got delievered there instead of Los Angeles. Within the month I have waited and waited and kept looking at the tracking details telling wwe every step of the way and i saw that fed ex past Los Angeles like 4 times 1 time they were in San Bernadino and 1 time fed ex had my package at the Los Angeles distribution center so all these places was like 30 min or 1hr away and I could have gotten my package many many days ago but it took 1 month for wwe to say your package cannot be re shipped and here's your refund when I didn't even ask for a refund. I just want my items. Even at 1 point fed ex lost my package in transit and then wwe told me I had to call fed ex and see what's going on when this whole time I been contacting wwe but I've gotten no proper help then when I call fed they said they found my package it's not lost and they kept saying to wait for it wait for it it's in transit and the post office will deliever it but someone is keeping my package for their self and have kept my items since day 1 and fed ex was no help nor was wwe and then I had to call the US Postal Service and they were no help ither. All I wanted was my items really bad I am heartbroken upset frustrated agrivated and just in complete shock this happened to me. This is a new low for them wwe I've been a loyal customer for years and always bought items off wwe but now their going to lose me a loyal customer. Its wwe fault fed ex fault and the post office fault for all this and all this headache stress aggravation frustration and madness. I wanted my items so bad and I was trying not to tear up because of this whole fiasco. I want to cry. It's not fair not fair at all and not fair to be mistreated like this and brushed off and brushed to the side. If this was these people's packages and this happen to them then they would see and be doing the same thing I was doing trying to contact someone for help to see where their order is but since it's not thier package their not in my shoes they dont care at all. No one cares about you or your items being lost or not coming I've wasted my time money and energy dealing with this.

Products used:
I never got no items

  • Tillys

12/1/20

Their not a good company whatsoever to shop for dont shop or order nothing here you will loose all your money and be broke because they wont even try to help or redund you whatsoever even if you dont have money you just lost money its a very very irate situation to be in especially when you paid a grip of money for an item you thought you could return. And even during this pandemic they should be more accommodating i would think from us customers willing and ready to buy from them but nope not at all. We shouldn't support them they will just go out of business just like other business from having no business and that would be on them from not helping customers even just just alittle bit by us customers spending our money.

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