Hope and pray that you do not need to make an exchange or return, THEY WILL IGNORE YOU FOR MONTHS... they make the process absolutely impossible. The sneakers also have zero arch support whatsoever. Not worth the cute factor if you ask me.
Tip for consumers: Only purchase what you are 100% sure you will keep. They will ignore any requests for exchange or refund.
Products used: Purchased shoes, trying to exchange for a different size. They are absolutely ignoring any requests or getting back with 1/2 information to make the exchange impossible.