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I tried to return this bed within a month of purchasing because it was so hard and I was having difficulty sleeping. When I contacted Wink Beds, they said that the bed gets softer over time and I need to sleep on it for at least 30 days before I can return or exchange it. I did know this before I purchased the bed, however, I had no idea that the bed would be so hard and that I would have such a hard time sleeping.
They would not issue a return or exchange until I had slept on the bed for 30+ days.
Their website seemed informative and there were so many good reviews. I'm disappointed that the bed turned out to be so incredibly hard.
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I'm buying this for an adjustable frame and my mother who is bedridden. It would've been better...
