Jenifer G.

I have been playing this game for 3-4 years, I was at the top level and had over 120 hair accessories. I was a part of the bluerose rally house. We have formed friendships. I loved playing the game even though it is expensive. 2 days ago I log on to see that everything was gone and I was starting from the very beginning like I had never played. I can't even join a rally house because the feature is locked until I get to that level. I messaged support but have not heard back. If my progress cannot be recovered I will delete this game and never play again. I'm so pissed!