Jenna D.

Customer service is terrible to a long time customer. They have now lost a long time customer because they are now not at all responding to my emails. I originally order my Christmas gift on November 29th. The item said it was in pre transit on the 13th of December. The order got lost in the mail during crazy Christmas traffic. I even understood that. They said they were reprinting and shipping one too me and I still have never received it. I now today just flagged my card because they will not respond to me after many emails. All I wanted was the gift for my mother for Christmas even if it didn't come in time. No real phone number to contact. Will not be purchasing from them every again. They do not work to help the customer at all.