Jennifer C.

'We'll take care of it', said Margo as we hung up the phone to end our initial conversation about Mom's move. Following through with commitments and exceeding expectations is what every business should strive for. Few achieve it. THANK YOU to Margo for fulfilling her promise - an outstanding job. Dawn connected with Mom immediately to arrange supplies to be dropped off to assist in the overwhleming process of packing. The exact amount of supplies! Which amazed me! This really was two moves in one - a drop off to Mom's new apartment and a drop off to my house for the unloading of more than half of her furniture. The movers had a great and organized system. Niko, Rob and Tony were efficient, careful, communicative, personable, timely, and most importantly, Mom was immediately able to trust them with her most meaningful and memorable collections. I knew when I left Mom's apartment that the following morning upon waking, when she opened her bedroom door, she would walk out feeling like HOME. It all started with a phonecall, an ear, helping hands, generosity, love and support, and an expert that had been there. THANK YOU Margo and crew.

When you can ask for something as a customer and it is given in less than 24 hours with understanding, care, speed with the answer you were hoping for, THIS is customer service. It seems to be a dying art and skill! JibJab has produced and i will continue to use it's fun services!