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Jennifer C.

TX

Contributor Level

Total Points
81

1 Review by Jennifer

  • Nationalrecords.org

4/15/24

I too was scammed out of $300 trying to order a birth cert for my son and I for passports. I submitted all requested information such as copies of my drivers license, ss#'s, and everything else that they asked for. Seemed like a legit company at first, until they sent me an email asking for my mothers maiden. Which I thought was very weird, they asked for my mothers name when I was born, why would they need the maiden as well. I log into the "secure" account that I made looking to see where to input this sensitive info, and there was no place, they just wanted me to email it to them. I explained that I was very uncomfortable with that, if they couldn't provide a secure way for me to give that information they could cancel my order. The number provided (202)- is an answering machine/inbox, no matter the selection it goes to voicemail. The woman that called me back said she was in Miami, but I doubt that, she told me the company is based in the UK. I am not going to pay 3x the normal rate to someone in a different country for me to be able to get my birth certificate. Additionally "Janet" as the emails indicate, is now threatening me - "Kindly note that raising a dispute with your bank without attempting to resolve your issue directly with our support team will negatively impact your credit rating. We have established protocols to ensure fair resolution, and we ask for your cooperation in following these guidelines to avoid any unintended consequences." DO NOT ORDER FROM THIS SITE!

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