In my case, order took a ridiculously long time to arrive (over 3 weeks) and when it did, it was wrong. Getting them to fix the mistake takes even longer. Half my living room set is one color, the other set is still bagged in the plastic, waiting for them to come pick it up and deliver the correct color. They won't tell me when it will be delivered and I'm just supposed to be a storage facility taking up space for a piece of furniture I can't use... literally will never purchase from them again.