Jennifer J.

Got the floor mat set for my BMW X3 and the T anchors for the hooks to hold the mats in place do not fit. They appear to be exactly as long as the anchors that came with the car but when you press them in you cannot turn them to on the hook forward to then hook into the mats. I tried using a hammer, I tried standing on them to push them in as far as possible and they still didn't catch. I called customer service to provide feedback that they should extend the 'T' part of hook even 1mm to make them usable. For this amount of $ the product should work. I guess I'll just have to deal with them sliding around.