I ordered two tablets for my children for Christmas in December 2013. One of the tablets didn't work from the beginning. I contacted the site on December 26. I have fought with them to get my money back. In February they finally decided they would let me return the item. I packed it up and returned it, but yesterday I was told I had passed the 60 day limit to have the money returned to my credit card. They credited my nomorerack.com account. Why would I want to do any further business with this company? I will NEVER order from this fraudulent company again. I have contacted the Better Business Bureau and am waiting for a response. Do not order from this site. They do not stand behind the less than quality products they sell.