Jennifer L.

Yes, I give Macgomery ward a two star rating because no where does it say that you are not allowed to make multiple payments and then not count towards your next payment it does not say anywhere that you can only make one payment per month because if you don't, then you'll get a late fee I had a customer support team member argue with me pretty much denied everything that I asked refused to let me talk to a supervisor and then when I was getting the information to return my product and get my money back, he hast to transfer me to another department and he transfer me to a supervisor And that supervisor that I talk to you took my five dollar late fee off got me to keep my product and I finish paying off my bill except for the five dollars now if he would've done this they probably could've got a four or five star rating from me They got it too and that's because the supervisor was helpful but I will never order from this company ever again.