Jennifer L.

Troy's Florists' goal is to end up on the Visa/Mastercard Merchant Terminated File. Here's how to help them get there faster!

Step One: Ask for a refund
Step Two: Call back in 3-4 days and ask for a refund again.
Step Three: Get a bogus looking email with a bogus reference code. Wait 3-4 days. Screenshot this.
Step Four: Your bank can't trace a refund that doesn't exist.
Step Four: File a police report and a chargeback. Contact Mastercard and Visa Merchant Fraud. Report this merchant. Reply to the merchant that you have filed a police report and attach a screenshot of the BBB reviews on them out of New Jersey.
Step Five: Remind the lost soul responsible for answering emails via *******@troysflorist.com that the flowers they didn't deliver were for a dying grandmother. Suggest not ripping people off might be good for their soul. Get a sassy little response. Screenshot this.
Step Six: Report their Google Ad account to Google.
Step Seven: Email screenshots to your brother in law who works for Jimmy Kimmel. :)