I had sprint for 4 years love have them tell on day I paid my account online with a family members credit card it was his half of the bill I was trying to paid 40.00 to the bill instead sprint took out 360.00 out of his a account I was mad call sprint and told them they made a mistake I was on the phone with someone for 3 hours till she said I will make sure u get ur money back in ur account. I had 6 line with sprint now they email me ask if I will go back to them after this happened to me.