Jennifer M.’s Reviews of CreationWatches & more

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6/17/22

Do NOT purchase anything from this company; they are thieves. I purchased a watch on the 27th. On the 29th, they sent me an e-mail saying that due to a technical error, they had canceled my order and voided my payment. They told me to reorder after they raised the price of the watch $143. On the 30th, I emailed them back and told them that the charge had posted my account and they e-mailed me back and said, "we confirm your payment has been refunded and should appear on your credit card statement in due course." Two days later on the 1st, they ran my card again and charged me a second time for the order they canceled three days prior. That was almost three weeks ago. They never voided my payment or refunded my money and they never sent me the watch I ordered. You should assume that any good reviews you find for this company are fake.

Tip for consumers:
Just don't.

Products used:
None because they stole my money without ever providing a product.

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David K. – CreationWatches Rep Over a year old

Dear Jennifer Mullins,

We would like to inform you that your payment method couldn't be
Verified and your order has been canceled and payment voided. Also, we
Have called on your contact number but there was no response from your side. As
Per our records, your payment has been refunded and should appear in
Your Credit card statement in due course. We have also provided you the refund receipt
On your email. Sorry for any inconvenience caused. We always try to give the best service to our customers. Our
Thousands of customers from around the world testify to the
Authenticity of our watches and our service.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally