Jennifer M.

THIS IS A BAIT AND SWITCH COMPANY!
Ordered an LG OLED TV.
Called the day after placing an online order to validate the order status because it still showed processing. They said they sent me an email asking me to sign a waiver. Not true. I never received an email. I asked what they needed a waiver for. It was because the TV coming from another country and would have a UC1 panel. FLAG! This is a modified LG TV they are selling as an original. Said I would not sign a waiver and cancelled the order.
LG does not make two versions of this TV and their website does not identify this unsupported modification.

THIS IS A BAIT AND SWITCH COMPANY!
Ordered an LG OLED TV. They had the best online price.
Called after a few days to inquire about order status because it still showed processing. They said they had left me a message (not true) asking for me to call them because the item was on backorder. They said it would ship out of a BJs in Florida within the next few days. Sounded fishy, but I agreed to wait. However, I did go to the BJs website to see if they sold that model. I didn't find it listed and that worried me. After 1.5 weeks I called back (order status still shows processing) and was told it was still on backorder and would not ship for another 2 weeks. My bad, but I agreed to wait two more weeks. Two weeks went by, order still shows processing and I called (again) to talk with someone. The representative now said the product is still not in stock and wasn't sure when it would be in. During the conversation he also mentioned the unit was an 8-bit, not 10-bit board. That told me it was not the real LG TV. At this point, I cancelled the order.
Immediately following I went to their site. The TV continues to show as in stock, not identified as a deviation and now $500 more.
The last comment I'll make about this company is about their level of professionalism. Every time I called, I was able to speak with a person. However, their call system puts you into a voice message that says you've called outside of business hours (which was not the case), the representatives were obnoxious and clearly not prepared to answer calls (you could hear them fumble to put on a headset before speaking - ouch for the listener).