J N.

I ordered us black butler Christmas sweaters on the site Otaku plan a week before Christmas. I thought I'd try something other than Amazon, but boy am I sorry I did. Not only did the sweaters not arrive on Christmas or after I'm still waiting.

I reached out to customer service for help and asked about canceling and they were incredibly rude saying they'd refund me only 80% of what I paid and that they were "looking forward to my reply" which is basically them going lol.

These guys are angry and unfriendly...Shop anywhere but here. They ruined Christmas and now I just feel stupid for ordering. I mean if you want to wait a month for your order good luck