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Jennifer N.

1
Level 1 Contributor
United States

Contributor Level

Total Points
340

4 Reviews by Jennifer

  • Taobao

11/16/22

So the site itself is defective. If they do not send you a mobile verification text for sign up you just simply can't create an account. You would think you could access some support channel for this clear defect in their system but no in order to contact any form of support you have to have an account. So by design it's a failure.

Service
Value
Shipping
Returns
Quality
  • Webtoon

10/18/21

Lets start with the obvious, customer support. Absolutely defective. I contacted about my app and website not having a proper connecting with each other (my chapters read do not match up and my subscribed also do not match up) just to be given a link that I literally cannot access as it keeps telling me theres an error. No, there isn't. God forbid it work. I literally save my password in chrome and your "robot" thing isn't hard to decipher. It's just not functioning right. So how am I supposed so solve an issue when I literally cannot respond? The answer: you can't. Until they get their $#*! together and fix their broken site you're unable to do anything

Service
Value
Quality
  • AmiAmi

6/8/21

Where to even begin, it's a good concept but they 100% refuse tracking numbers (even if you pay for it) and then close your account when you have to open a paypal claim because your item never came and they're refusing you tracking. Would not recommend based on the fact they're scammers.

Tip for consumers:
Don't. It's great until an item goes mia and they refuse to assist

Products used:
I bought a wall scroll from their website on preorder

Service
Value
Shipping
Returns
Quality
  • Secret Benefits

6/3/21

A potential SD keep trying to lure me out of state along to a bar in a hotel. It was highly suspicious so I reported him, less than 48 hours later I am banned. Didn't notice for a few days as I don't log in everyday because to put it bluntly you ain't gonna find anything worthwhile on this site. When inquiring about it they said I broke TOS and that for privacy reasons they cannot tell me more. First of all there is no such privacy laws preventing someone from finding out info about their own account. Companies use this excuse when they're committing a suable offense and don't want to get sued. They prioritized a paying subscriber over the safety of women on this app. IF YOU ARE A WOMAN DO NOT USE YOU MIGHT GET ASSAULTED AND THEY WILL BAN YOU

Edit to add: Someone asked if they tried to pay me off to remove my review, the answer is no. I've not had any contact with them since right before this review was posted.

Tip for consumers:
Don't use this one go to any other option first

Jennifer Has Earned 20 Votes

Jennifer N.'s review of Webtoon earned a Very Helpful vote

Jennifer N.'s review of AmiAmi earned 2 Very Helpful votes

Jennifer N.'s review of Secret Benefits earned 14 Very Helpful votes

Jennifer N.'s review of Taobao earned 3 Very Helpful votes

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