jennifer p.

The prices of the tickets were ok and comparable. I booked a flight and due to weather conditions, the airline cancelled. I called up and since no alternate flights were available they said they could refund me. Placed me on hold and disconnected. Called again and same thing. I decided to wait till morning and after an hour on hold and 15 minutes arguing with a person had to dispute charges with my credit card company. It wouldve also been helpful if they were from this country and spoke better english.