Placed an order for a rose bush on their website. Later found out that it was just a bare root for the price of a well-grown rose bush (I have a grocery store next to my house selling different types of rose bare roots for $7.99)! On the website, the title of the rose never mentions it's just the bare root they are selling, instead, they place "bare root (ship out Jan- March next year)" on a separate click-on button. To keep it short, they mislead you into believing either you can pick to buy a well-grown bush or just a bare root which will be shipped next year! I didn't realize what i paid $36.- ended up just getting the root, so i called to cancel the order because it's not what I expected to get. But they insist on the 48 hours cancellation policy they set up and insist they won't cancel order. It is a TOTAL SET-UP TO SCAM! I've never seen a more horrible and rude company like that!