You can't work with them without submitting to biometric scanning of your face and other invasive information. Never dealt with a professional company that requires this. I suspect their a processor for shady businesses, this would account for their crude and unprofessional manner. It seems there should be laws against their behavior. If a company wants me to pay with Stripe, that's my clue to stay away. At this point, I have declined to make purchases or work with several online sellers who use Stripe. Not worth the hassle. It's a shame, as I really wanted the products/services, but I don't trust Stripe at all.