Jenny C.’s Reviews of TransTutors & more

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12/9/23

They stole my personal and bank account information and pulled $19.99 from my account. Will lodge a complaint to get that little bird behind that fake business out of the way.

Tip for consumers:
I only tried to use their ''7 days free trial'' which resulted to be false because they did not provided to me. With only an email that is not even associated with my bank account they were able to immediately attempt to charge my bank account. Since the trial was false advertisement, I tried to cancel my account but it took them only seconds to steal my information. Then, 8 days later the charge went through my bank account. I swear I will lodge a complaint against you to its last consequences.

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Hitesh M. – TransTutors Rep 12/10/23

Dear Jenny C.,

We are sincerely sorry to hear about the issues you've encountered with Transtutors. Our team is dedicated to addressing and resolving such matters promptly.

To assist you better, could you please provide us with additional details such as your email address, transaction ID, or user ID? This information will allow us to investigate the matter thoroughly and take appropriate action.

You can share the details by sending an email to cs@transtutors.com or by sending a direct message here. Rest assured, we take matters of security and customer satisfaction seriously, and we are committed to resolving this issue as swiftly as possible.

Thank you for bringing this to our attention, and we appreciate your cooperation.

Best regards,

Hitesh M
Customer Support Team
Transtutors