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Jenny M.

Contributor Level

Total Points
83

1 Review by Jenny

  • SHEIN

2/2/24

There is no support. Period. I received a damaged sweater and opened a ticket 20 days ago. No response. Now I can't return them either because it passed 35 days after the purchase date. But it took 2 weeks for me to receive the sweaters, their 30 days return policy is fake! So to avoid trouble, do NOT order from them unless you are sure and don't mind throwing the money away if the item is damaged.

Tip for consumers:
don't buy anything from them.

Products used:
sweaters.

Service
Value
Shipping
Returns
Quality
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molly m. – SHEIN Rep

Hi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail.
We'll be glad to help you further.

Jenny Has Earned 3 Votes

Jenny M.'s review of SHEIN earned 3 Very Helpful votes

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