Horrible! They out source products from china that are nothing like the description! I ordered a jacket that specifically said "fur lined, cotton" it is not fur lied or cotton. It is a cheap, light weight POS! Even said it was thickened for added warmth which could not be further from the truth! I asked for a refund and they said to mil it back and once received they will refund me however, they will not provide shipping label. No way am I paying them more money to take back a product I am sure will never be refunded.
Hi Jen, please send me an email and I will get this to a customer support manger who will resolve your issue as soon as possible. My email is jason@halfoffdepot.com