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The service was decent, responded to most emails. The two critiques I have to there service was failing to notify me (keep me updated) when there was a long delay in receiving my order. I had to ask them each time to get updates. Also, they missed one item, and when I notified them, they refunded me rather that ship me it. I figure they didn't want the extra shipping cost, yet that item was one of the two main priorities to me in that order. So I am not satisfied with that outcome which does counter their guarantee.
Jeremy E.'s review of KitchenNiche.ca earned 2 Very Helpful votes
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Paid full price for new fondue set, received damaged and used item. No response from customer...
Wow, months later and I still haven't received my order. I emailed them and they indicated my...
