Thumbnail of user jerretg

Jerret G.

Contributor Level

Total Points
82

1 Review by Jerret

  • Buyback Boss

3/3/23
Verified purchase

I sent in my phone based on the original offer. They then "inspected" my phone and told me it was worth a third of the price. I had them send it back and it came back without the SIM card. They stole the SIM card! There is no way to contact them. Only an email address.

Tip for consumers:
There's no contact information other than email. There's no way to confirm your not getting hustled. I did.

Products used:
They were to buy my old iPhone. Instead they pulled back their offer and stole my SIM card.

Service
Returns
Quality
Thumbnail of user jackw114
Jack W. – Buyback Boss Rep

Hi Jerret,

I assure you we are not a scam and did not steal a SIM card from you. Listed in our FAQ page is a question regarding what happens to accessories and any items sent with an order. The answer listed is that they will be recycled and under no circumstance will they be returned (as we have recycled them). SIM cards are luckily free from your carrier should you need one.

We can be reached at support@buybackboss.com and are open Monday through Friday 9am-5pm Pacific time. During our business hours, you will receive a timely response.

Thank you!
Brittany at Buyback Boss

Jerret Has Earned 2 Votes

Jerret G.'s review of Buyback Boss earned 2 Very Helpful votes

Jerret hasn’t received any thanks yous.

Jerret doesn’t have any fans yet.

Jerret isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user amberh1044
2/13/24

Sent in a fully functioning flawless looking iPhone 11 Pro Max, which was quoted at $330. After...

Thumbnail of user djesser33
1/20/24

If i could give ZERO STARS i would. I have never worked with such a poor buyback company. They...