I live in NYC and just ordered a hip therapy wrap with heat and massage from SI last Friday.
Needless to say, I need this gizmo sooner than later to relieve the hip pain that has made me hobble around and have trouble standing up after sitting.
Initially, I got messages saying the package would arrive last Tuesday. That was then -- and this is now -- six days after shipment -- when the package is supposedly in Wyoming (?) and FedEx can't even estimate an ETA any more.
UPDATE: the package finally showed up yesterday, nine days after it was shipped. The good news is the product worked as expected. It also came with a catalog and $25 Gift Card to entice me to buy more stuff.
I took a look at Sharper's prices and -- yikes! -- they're way out of line, comparable to those at Hammacher-Schlemmer but without the lifetime guarantee that outstanding company offers.
So I would buy again from SI only if they offer a product I can't find anywhere else...