jess g.

If I could go lower with the stars I would! I ordered 3 of the same mini top hats for my flower girls. It's indicated on the website that it would take about 2-4 weeks before I would receive them. 6 1/2 weeks later I tried to contact them and did not get a response. I finally went on their Facebook page and sent a message through that. I did immediately get a response and was reassured that I would receive them by the end of the following week. I received them yesterday, I need them for tomorrow. 2 out of 3 are ok... not of great quality. It's almost as if someone rushed to get these done in a day and send them out. There is glue all over the seams, very noticeable. The 3rd hat is barely put together. I'm in the midst of trying to get my money back but its proving to be more difficult than I've ever imagined. Through the several messages exchanged with the company I have never received an apology! They obviously do not show any care towards their customers. So if that's the kind of service you desire by all means order from them. If you are looking for quality work by professionals then I suggest you look elsewhere!