I've had to call this place each time I should have had my results. One person helped me the others weren't helpful. I've gotten hung up on when asking to get my results emailed to me because they weren't finalized yet. I use to get results next day for the tests I've been taking and suddenly it's not posting for over 24 hours. My drs office has specifically told me not to use one of their offices in his building because they're notorious for screwing up labels. This place is a joke.